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Today is:

Basic Training

Chapter 1
This chapter includes how to set up an VOIP device in a local network. It covers the topics of router, switch, hub and firewall.

Chapter 2
This chapter includes the topic to install and setup USB phones on windows. The training includes a detail level on how to setup the driver manually for USB devices.

Chapter 3
We provide training to better support VOITSP Inc. partners worldwide. Case based troubleshooting for technical issue in VOITSP network is with more accurate approach.

Chapter 4
VOITSP Inc. has a wide range of trobleshooting knowdlege base for VOIP device. In this chapter we will provide real life examples on the frequent problems encounter by some end users.

Chapter 5
As there are many different brand of routers and firewalls in the market, we provide some hand-on configuration to setup a VOIP phone to get through the firewall. Once you have complete this training, you should be able to solve the most frequent firewall problems.

Broadband Phone Installation

Advanced Training

Our training has provided successful support to all our global partners in the VOIP field. We provide basic training for general technical support to better serve clients and we also provide advanced training for setting up VOIP server and VOIP Business Management System (VBMS).

Chapter 5: Hand-On Configurations for broadband NetPhone through Firewall

This is an example of configuring customer’s broadband router. In stead of opening a range of ports for VoIP traffic, customers with limited computer skill can just put his NetPhone on DMZ server. The following is a screen shot from a NetGear router. All brand name broadband routers have similar configuration. Find out NetPhone’s IP address from phone menu and input the IP address into “Default DMZ server?then click “Apply? All traffic points to this IP address will not be filtered in order to have a good voice quality. All packets point to other IP addresses still screened by firewall policies to ensure network security.